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By DIGIBox TV Box | 15 October 2024 | 0 Comments
How to Fix Freezing Issues When Turning On Your DIGIBox D3 Plus?
If you're experiencing lag or freezing issues when starting up your DIGIBox D3 Plus, here are some steps you can take to troubleshoot and resolve the problem.
1. Check Available Storage Space
One common cause of slow performance or freezing is insufficient storage space. To check the available storage on your Android TV box, follow these steps:
Go to the Home Page.
Navigate to the Settings icon located at the top right corner.
Select System -> Storage -> Shared Memory.
If you notice that your storage is almost full, this might be causing the freezing issue. Try uninstalling apps you don’t frequently use and clearing your device to free up space. You can perform a device cleanup by:
Going to the Settings -> Cleanup option.
After cleaning up the device, restart the TV box and check if the issue persists.
2. Factory Reset the Device
If the problem continues even after clearing storage and restarting, you might consider performing a factory reset. This will restore your device to its original state and fix any persistent issues. Here’s how to reset your Android TV box:
Method 1: Soft Reset via Settings
From the Home Page, go to Settings.
Select Reset to restore the device to factory settings.
Method 2: Hard Reset via Power Button (Hot Boot Recovery)
Turn off the device.
Power it back on and press the power button multiple times as soon as the device starts.
This will take you to the ROOT menu.
Select Factory Mode to restore the device.
Method 3: Hard Reset via AV Interface (Cold Boot Recovery)
Turn off the device.
Insert a small pointed tool, like a screwdriver, into the AV port and press the reset button hidden inside for about 5 seconds.
This will open the Backup System mode.
Select the option to reset and reboot your TV box.
These steps should help resolve any freezing or performance issues with your Digibox TV. Remember, factory resetting will erase all your data, so make sure to back up any important information beforehand.
By following these steps, your device should run smoothly again. If the issue persists, you might need to consult with the manufacturer or seek professional help for further troubleshooting.
1. Check Available Storage Space
One common cause of slow performance or freezing is insufficient storage space. To check the available storage on your Android TV box, follow these steps:
Go to the Home Page.
Navigate to the Settings icon located at the top right corner.
Select System -> Storage -> Shared Memory.
If you notice that your storage is almost full, this might be causing the freezing issue. Try uninstalling apps you don’t frequently use and clearing your device to free up space. You can perform a device cleanup by:
Going to the Settings -> Cleanup option.
After cleaning up the device, restart the TV box and check if the issue persists.
2. Factory Reset the Device
If the problem continues even after clearing storage and restarting, you might consider performing a factory reset. This will restore your device to its original state and fix any persistent issues. Here’s how to reset your Android TV box:
Method 1: Soft Reset via Settings
From the Home Page, go to Settings.
Select Reset to restore the device to factory settings.
Method 2: Hard Reset via Power Button (Hot Boot Recovery)
Turn off the device.
Power it back on and press the power button multiple times as soon as the device starts.
This will take you to the ROOT menu.
Select Factory Mode to restore the device.
Method 3: Hard Reset via AV Interface (Cold Boot Recovery)
Turn off the device.
Insert a small pointed tool, like a screwdriver, into the AV port and press the reset button hidden inside for about 5 seconds.
This will open the Backup System mode.
Select the option to reset and reboot your TV box.
These steps should help resolve any freezing or performance issues with your Digibox TV. Remember, factory resetting will erase all your data, so make sure to back up any important information beforehand.
By following these steps, your device should run smoothly again. If the issue persists, you might need to consult with the manufacturer or seek professional help for further troubleshooting.
